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Thursday, 7 February 2019

MTN Differentiated Kpalasa Offer: Everything you should know

MTN Differentiated Kpalasa Offer is a new offer MTN introduced that rewards its customers with new 4G and 3G devices on MTN network 100% and 50% data bonus respectively for 3 months and up to 6 months depending on their type of devices.



How to Qualify for the MTN Differentiated Kpalasa Offer

To qualify for this offer, you need to insert a registered MTN SIM into your new 4G or 3G device, wait for an SMS confirming the bonus offer they are eligible for and activate any of the MTN Data bundles.

Who Can Enjoy This Offer?
  • All new and existing customers with New 4G and 3G devices on MTN network.
  • 4G and 3G devices that have never been used on MTN network.
  • USIM and 3G SIM that has never enjoyed the offer in the past 12 months.


Frequently Ask Questions

QUES: What phone and devices can I enjoy the offer for 6 months?
ANS: ONLY 4G and 3G devices that have special partnerships with MTN will be able to enjoy the offer For 6 months.

QUE: What phone and other devices are classified as new on MTN network?
ANS: All 4G and 3G devices that have never been used on MTN network.

QUE: How long can I keep enjoying the Differentiated Kpalasa on my device?
ANS: You will enjoy the offer on devices in the below category:


DeviceValidity
4G Devices (Standard Offer)3 months
4G Devices (Special Partnerships)6 months
3G Devices (Standard Offer)3 months
3G Devices (Special Partnerships)6 months

QUE: Will I be able to enjoy both Kpalasa phone (20%) offer and Differentiated Kpalasa offer?
ANS: No! You will only be able to enjoy Differentiated Kapalasa Offer.

QUE: I have a smartphone used on another network, how can I enjoy this offer?
ANS: All smartphones that have not been used on MTN network before will enjoy the offer. Simply insert a registered MTN SIM card in the device.


How to Check Your Data Balance
To check your data balance Dial *131*4#

Note: Not all 4G and 3G devices enjoy this offer but devices that have special partnerships with MTN will be able to enjoy the bonus offer for 6 months.

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